Elizabeth Churchill

In an interactive career, she made a huge contribution. Churchill is known for her work on Embodied Conversational Agents and co-edited a book of the same name, an area of HCI which uses computer-generated embodied agents together with a model of gesture and facial expression to enable face-to-face speech communication with people. After I watched her “Emotion” speech, I was initially interested in these optimistic, techno-detection-of-emotion, media narratives. She investigated principles of empathic connection, appropriate prediction, and effective repair alongside the technical aspects. These principles extend to all technology design where the technology is a collaborator, an agent, a confederate, or a delegate. “Assistant” technologies, whether embodied or not, need to know when to take initiative and when not to, and that means being reliable, consistent and predictable, and building a predictive model of their users. Only by understanding human emotions can we make predictions about human behavior. As technical designers, we must be aware of this dependence and prevent frustration and disappointment through the function of signaling. So as an Interaction designer，we need to understand the user’s emotions and needs to design an interface. Only with a better understanding of users’ emotions and needs, that we can design better products and provide a better user experience. As content and communication tools proliferate and we design people’s experiences with and through those tools, it behooves us to know why and how people react emotionally and express, perceive and communicate their feelings, not just verbally but also pre- or para-verbally. We need to be sensitive to norms in different cultures. To feel the feelings of every user.

Bibliography:

“Scrupulous, Scrutable and Sumptuous: Personal Data Futures”/Published on: July 1, 2014/ Author: Elizabeth F. Churchill/ http://elizabethchurchill.com/research-tidbits-and-drafts/scrupulous-scrutable-and-sumptuous-personal-data-futures/

“Teaching and Learning Human-Computer Interaction (HCI)”/ Published on: March 14, 2013,/ Author: Elizabeth F. Churchill/ http://elizabethchurchill.com/uncategorized/462/

Elizabeth Churchill: Emotion/ contianer:CreativeMornings HQ/ published by Aug 18, 2013/ https://www.youtube.com/watch?v=o74gpAbi28o