I believe that interaction designers should take ethical responsibilities to end users when incorporating AI into their designs:
- Transparency
Responsibility: Ensure that users understand the capabilities and limitations of AI. Clearly identify AI-generated content and inform users when they are interacting with AI (such as chatbots). - Fairness and Unbiasedness
Avoid introducing algorithmic bias or discrimination into the design. Review sample diversity during the data training phase and test the fairness of AI across different populations. - Explainability
Design AI outputs that are easy to understand to avoid misleading users. - Avoid Dependence and Manipulation
Prevent users from over-relying on AI or being manipulated by the system. (Such as a false sense of scarcity). - Accessibility and Ubiquity
Ensure that AI tools are fairly available to all user groups, including people with disabilities.
By taking on these ethical responsibilities, interaction designers not only protect the interests of users, but also promote the healthy development of AI-human interaction and build a trustworthy technology ecosystem.
shuoning.liang
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