IXD Futures

Interaction Designer’s Ethics

I believe that interaction designers should take ethical responsibilities to end users when incorporating AI into their designs:

  1. Transparency
    Responsibility: Ensure that users understand the capabilities and limitations of AI. Clearly identify AI-generated content and inform users when they are interacting with AI (such as chatbots).
  2. Fairness and Unbiasedness
    Avoid introducing algorithmic bias or discrimination into the design. Review sample diversity during the data training phase and test the fairness of AI across different populations.
  3. Explainability
    Design AI outputs that are easy to understand to avoid misleading users.
  4. Avoid Dependence and Manipulation
    Prevent users from over-relying on AI or being manipulated by the system. (Such as a false sense of scarcity).
  5. Accessibility and Ubiquity
    Ensure that AI tools are fairly available to all user groups, including people with disabilities.

By taking on these ethical responsibilities, interaction designers not only protect the interests of users, but also promote the healthy development of AI-human interaction and build a trustworthy technology ecosystem.

shuoning.liang

HUMAN, CHATBOTS & AI

Automation and collaboration in the workplace
AI will accelerate the automation of many tasks, especially repetitive and data-intensive work, such as data processing, customer support, and production line operations. This may lead to a reduction in some traditional jobs, but it will also create new jobs.


Personalized services and life optimization
The application of AI in daily life will enhance personal experience, such as customized health management, seamless integration of smart home systems, and more accurate recommendations of educational resources. These technologies will make our lives more efficient and convenient, but may also require more digital literacy and privacy awareness.

Redefinition of creativity and culture
AI creative tools (such as image generation, text creation, and music creation) will be further developed, giving artists and creators more possibilities. These tools may redefine “creativity” itself.

And from the exhibition, we can see that the earliest electronic devices were all huge devices without exception. But as the times developed, these devices became smaller and smaller, making them easier for people to carry. For example: from early giant computers to the advent of Apple.

The history in the exhibition tells us that technological change is a double-edged sword, bringing both opportunities and risks. In the next decade, we need to not only embrace the potential of artificial intelligence, but also think deeply about how to develop and use these technologies responsibly to ensure that they serve the long-term well-being of humanity.

Behind this question lies an important mission: how to shape the future of our coexistence with artificial intelligence?

shuoning.Liang

Interaction designers’ ethics

I think that interaction designers have an important job to make sure their designs are safe, fair, and respect users, especially when using AI. We need to be clear about how AI works and how user data is used. It’s also important to avoid biases so AI works equally for everyone, and to protect people’s privacy. Also, We should focus on helping people make decisions with AI. They should think about how the technology might be misused and build in protections. Overall, designers should make sure technology helps people in a way that’s respectful and trustworthy.

YouTube’s Ripple Effect: Culture, Tech, Politics, Planet, and Profits

From a social perspective, YouTube can promote global cultural exchange and integration. Users in different regions can learn about diverse cultural customs through video sharing and viewing. And make remote work and online education the norm. As a result, the boundaries between home and work are blurred, the development of social skills may be limited, mental health problems increase, and cultural conflicts decrease.

From a technological perspective, it promotes video technology innovation, widely uses big data and artificial intelligence, and expands new video interaction technologies (AR/VR). This will prompt the continuous updating of tools and improve advertising efficiency, but it will also cause users to worry about privacy violations. At the same time, it will also lead to an increase in technical patent disputes, so the industry needs to establish more complete technical standards and intellectual property protection mechanisms.

From a political perspective, it has become a new front for disseminating political information and public opinion guidance and can be used as a tool for citizens to supervise the government and political participation. At the same time, it will also face different political regulatory requirements in various countries. Secondary consequences: increased platform operating costs, increased risks of political rumors and false information dissemination, and improved government transparency and accountability.

From an environmental perspective, it consumes many electricity resources and promotes environmental awareness. However, it will produce carbon emissions and face ecological pressure, so it is necessary to invest in green data center technology. Video dissemination will drive more ecological protection actions and volunteer activities.

From an economic perspective, it will create a large number of economic benefits for creators, become an important global advertising platform, and drive the development of related industries. Secondary effect: changes the employment structure, but it may also lead to a widening income gap among creators. Let the advertising industry innovate, improve advertising effect evaluation and service quality, and increase employment opportunities.

ethical responsibilities in IXD designer

Designers also need to maintain user autonomy, avoid influencing user decisions through dark modes or excessive persuasion, and ensure that users can customize or choose not to use AI recommendations. At the same time, it is necessary to pay attention to the safety and mental health of users, prevent the negative effects that AI may cause (such as misleading information or addictive behavior), and design corresponding protection mechanisms. Responsible for the results of AI, providing user feedback channels, allowing for questioning or correction of AI decisions, thereby establishing user trust and promoting the sustainable development and rational application of AI technology.

I believe that when integrating AI into design, interaction designers need to ensure transparency and fairness. Enable users to understand the working principle and decision-making basis of AI systems, while protecting user privacy, minimizing data collection and ensuring data security, and avoiding the abuse of user information. In addition, bias and discrimination in AI systems should be avoided to ensure design inclusivity and meet the needs of users with different backgrounds and abilities.

Ethics

As interaction designers, we have a huge ethical responsibility to ensure that the products and systems we create prioritize the well-being, rights, and trust of our end users. With the integration of AI into our work, these responsibilities become even more important. AI is powerful, but it also comes with risks like bias, privacy concerns, and potential misuse, which we need to address thoughtfully.

First, we need to prioritize transparency by designing systems that clearly explain how AI makes decisions. Users should understand why they’re seeing certain recommendations or outcomes and have the ability to question or override them. Second, privacy and data protection must be at the core of what we design. Collecting data is necessary for AI, but it’s our job to ensure that it’s used responsibly and stored securely, with user consent at every step. Lastly, we need to consider bias and fairness in AI systems. Since AI often reflects the biases in the data it’s trained on, we must work to identify and reduce those biases to create systems that are equitable and inclusive. By taking these steps, we can build technology that empowers users rather than exploiting them.

CHATBOTS & AI

This question is both exciting and challenging because technology is evolving at a rapid pace. From what I saw in the Computer History Museum’s exhibit on chatbots and artificial intelligence, it’s clear that AI has penetrated many aspects of our daily lives . . enabling humans to focus on the creative, strategic and interpersonal aspects of their work. Artificial Intelligence replaces repetitive and mechanical human tasks. As an interaction design student, AI-driven design tools that speed up prototyping or generating design ideas are tools that can increase efficiency and help us focus on more human-centered design work. It is a future collaborator for designers. However, this shift means we need to adapt, learn new skills for working with AI, and rethink traditional career paths to fit. While AI can act as a collaborative partner, enhance human creativity, and may reshape the way we work and live by increasing efficiency and personalization, I think it will also present us with many societal challenges! Imagine the ubiquity and scope of AI in the future, what will happen to society if AI starts to dominate user decision-making?

For designers, writers or anyone else who needs to think creatively and empathetically, people who need to think. It may be possible that AI becomes his assistant, maybe it might take over their brains.

Respond to AI Ethic

I think the current situation, AI is unlikely to be fully applied to design work, more as a rapid generation of effects, provide a library of subjects or auxiliary tools role. Although it does improve efficiency, the real core of design still needs to be controlled by people. As mentioned before, the development of AI is currently imperfect, with issues of trainer bias and possible copyright infringement involved with data sources. These issues not only affect the reliability of AI, but also make us need to be more cautious about the scope of its use. Overall, I think AI is a great tool, but creativity and judgment in design still cannot be replaced.

How Will AI Change Our Lives in the Next 10 Years?

After walking through the Computer History Museum and seeing all the old tech, from early computers to the evolution of AI, I couldn’t help but think about where we are now—and where we’re heading. At the end of the chatbot and AI exhibit, there was this question: How will AI change the way we work and live in the next decade? It stuck with me.

Looking at how fast technology has grown, it’s clear AI is going to have a huge impact. But what does that actually mean for us?

AI is already changing work, and it’s only going to go further. Right now, it handles boring, repetitive tasks, like data entry or scheduling. In the future, I think it’ll become more of a partner—helping us brainstorm ideas, solve problems, and even make decisions.

  • Imagine designers using AI to quickly create prototypes or writers using it to polish drafts.
  • Jobs won’t necessarily disappear, but they’ll change. Instead of doing the same tasks over and over, we’ll focus more on creative and strategic work.

In our daily lives, AI will probably feel even more personal.

  • Smart homes will actually know you. Your house might adjust the lights, temperature, and music based on your mood.
  • Health tech will go next level—AI could track your health in real time and even predict issues before they happen.
  • Entertainment will feel custom-made. Imagine Netflix not just recommending shows but creating content based on what you love.

The Big Picture

Looking back at the tech in the museum, it’s clear that change happens fast. Just a few decades ago, we didn’t even have personal computers, and now we’re talking about AI running entire workflows or helping doctors save lives.

In the next 10 years, AI won’t just be a tool we use—it’ll feel like a part of our lives. The key is finding a balance: using AI to make life easier without losing control of what matters most.

So, how do you think AI will shape your world? It’s exciting, a little scary, but definitely something worth thinking about.

Designing Trustworthy Interactions: Security, Quality, and User Support

Ensure user security and privacy:
When designing and developing interactive products, interaction designers should ensure the security and privacy of user data. They should avoid collecting unnecessary personal information, collect necessary information only when necessary, and strictly protect this information. At the same time, users should be clearly informed of how data is collected, used, and stored and how they can exercise their data rights.

Ensure product quality and user experience:
Ensure the quality and stability of the product and provide users with a smooth and easy-to-use experience. During the design process, focus on the product’s functionality to ensure that users can easily understand and operate it. At the same time, conduct user experience testing regularly, collect user feedback, and continuously optimize the product.

Provide effective user support and feedback mechanisms:
When users encounter problems when using AI-integrated products or services, designers should ensure that there are effective user support channels. This can include providing online help documents that detail how to use AI functions and answers to frequently asked questions. For example, for a smart home system, users may have questions about how to control the device through voice commands, and detailed help documents can guide them through the operation. You can also set up manual customer service channels so that users can get help from manual customer service on time when they encounter complex problems that AI cannot solve.
Feedback channels allow users to provide opinions on the performance, ethical issues, and other aspects of the AI ​​system. For example, in an intelligent translation application, users may find that the translation results are inaccurate or contain cultural biases. Through the feedback channel, they can inform the developer of these problems. User feedback should be processed and responded to on time. If users report that the AI ​​system has the risk of privacy leakage, the developer should immediately investigate and feedback on the investigation results and improvement measures to users to enhance their trust in the product.

Computer History Museum-How will AI change the way we work and live in the next decade?

By the time I stood in front of the AI robot Ameca, I realised that this robot I had seen countless times in YouTube videos, news headlines, and media promotions was now right before my eyes. I felt an indescribable mix of surprise and concern: it looked so real, with micro-expressions comparable to those of a human.

That means a lot. We have created a being that can physically resemble humans almost perfectly, and this carries profound implications. Imagine how much a person’s micro-expressions influence our attitude and words during a conversation. We might hesitate because of their tears and disappointment, or feel joy in response to their happiness. Humans are naturally empathetic creatures. And now, humans might not only empathise with their own kind or other living beings but also develop empathy for their own creations. It could just be we looked the same.

Thinking about the possibilities of future if we have more and higher level of techniques to create robots like Ameca, and even let them enter the market-if Ameca become affordable for common people, then the topic with “Human and Robots” that has been discussed and developed in fictions will become reality. And I believe human is making on this way-we are trying to bring this kind of fiction to reality. AI and Robots could become human being’s tools, friends, or slaves. The distinction between tools and slaves are wether they are alive.

However, expect the moral argument and concern, the AI is an trend that should not be underestimated and I am astonished by how far human beings have moved on it. We could relay on AI much much more than what we do now in decades.

Future of AI

I believe that AI will increasingly be essential to our daily lives. Just like how iPhones have become everyday accessories, AI assistance and AI integrated products will also become a daily necessity. This will alter the human-technology reciprocity we currently have. I predict we will develop companionship with AI and be dependent on these technologies to perform daily tasks. Tasks would range from AI therapy sessions to AI hiring teams. Which is already beginning to occur with some users using ChatGPT to vent about their situations or having AI scanners run through resumes before they are even read. I also believe that Ameca, the AI robot will be bought or replicated by Apple or Amazon to create a physical version of Siri or Alexa. Ameca can currently speak and can move in slight gestures, but I believe that she will progress to have the ability to walk and interact with others seamlessly. Having physical AI assistance might be particularly helpful for not only younger generations but for the elderly. Maybe with assistance more accessible at home, the need for retirement homes and human assistance decreases as a result.

Museum Visit Reflection

Visiting the exhibition at the Computer History Museum gave me a deep impression of the rapid development of computer technology and its far-reaching impact on all levels of society. The exhibition showed the evolution of computers and AI from early simple machines to today’s complex systems, especially from the historical perspective of how technology has changed the way humans work and live step by step. Some of the classic computer equipment and early technological breakthroughs in the museum made me marvel at the vision and creativity of those pioneers. For example, from the first mechanical computers to the birth of early electronic computers to the emergence of the Internet, the exhibits vividly tell the story behind each technological innovation.

In the exhibition, I was particularly fascinated by the models and prototypes of those early computers. These seemingly bulky and complicated devices are vastly different from modern lightweight and efficient computers, but they are the cornerstones of today’s technological world. From these historical materials, I felt that design is not only the pursuit of form, but also a response to user needs. How designers solve real problems through technological innovation is a valuable learning opportunity for me as an Interaction Design student.

Through this visit, I have gained a deeper understanding of the history of computer technology, and also a better understanding of how as a designer, when facing future technological changes, I can draw inspiration from history, and at the same time, think about how to design products that are smarter, more convenient and humanized.

At the end of the exhibition, the question left for visitors was, “How will AI change our work and life in the next decade?” This question made me think a lot, especially in today’s era of rapid technological change.

I think the development of AI is not just an advancement in technology, it profoundly affects the way we work and the way we live. I can see the transformation of AI from the initial automated processing to today’s ability to perform natural language processing, sentiment analysis, and even create art. This made me realize that in the future, AI will not only be limited to automation and data processing, but may also enter the creative field and become an assistant to designers, artists and even teachers.

In terms of our personal lives, AI will make our interactions with technology more natural and personalized. For example, today’s voice assistants, personalized recommendation systems, and smart homes lay the foundation. In the future, AI may become an invisible assistant in our daily lives, helping us manage our time, our health, and even providing psychological support. But this development also poses privacy and ethical challenges, and we need to make sure that AI technology can protect users’ data and privacy from misuse while enhancing quality of life.

Overall, AI will greatly contribute to transforming work and life, but we must remain vigilant about its ethical and social implications. As designers, I believe we need to design and use AI responsibly to ensure that it can truly create value for society, not just an evolution of technology.

Our future work and lives with AI

Reflecting on what I saw at the Computer History Museum’s Chatbots Decoded exhibit, it’s clear that AI is poised to transform how we work and live in profound ways over the next decade. The exhibit highlighted how AI, starting with early chatbots like ELIZA, has evolved into powerful systems capable of natural, human-like interaction. This progression suggests that AI will increasingly handle routine and complex tasks, making workplaces more efficient while potentially redefining traditional roles. At the same time, it raises questions about ethics, trust, and how humans and AI can collaborate harmoniously.

Looking ahead, AI’s integration into our lives will likely be multi-faceted. It could democratize access to education through personalized learning, revolutionize healthcare by offering predictive diagnostics, and make daily experiences more seamless with intelligent assistants. However, the exhibit also underscored critical challenges—like bias in AI systems and the need for thoughtful regulation—that society must address to ensure this technology uplifts rather than disrupts. The key takeaway is that AI’s potential lies not just in its technical capabilities but in how responsibly we choose to develop and use it

 AI will be a super assistant to doctors

The automation and intelligence of AI will greatly improve production efficiency. The popularization of AI will also bring about changes in the occupational structure. Some traditional occupations may gradually disappear due to the replacement of AI, while new AI-related occupations will continue to emerge. What I am most interested in is the intelligent medical system. It can use AI technology to predict, diagnose and treat diseases, and improve medical standards and efficiency. There is a project in the museum that AI can quickly screen and diagnose cancer in the early stages. By analyzing medical imaging data (such as CT scans, MRI, X-rays, etc.), AI can automatically identify and mark abnormal areas in the image, such as tumors, vascular lesions, etc. This ability significantly improves the accuracy and efficiency of doctors’ diagnoses. AI can also perform image segmentation, accurately divide different tissues or lesion areas in medical images, and help doctors better observe and analyze. Although the museum only displays some intelligent medical systems. However, according to my investigation, AI can automatically analyze patients’ medical records and medical records, find key information, such as past medical history, family genetic history, etc., and provide doctors with comprehensive background information on patients. It can also analyze patients’ genomic data to identify potential genetic disease risks, such as hereditary diseases, abnormal drug metabolism, etc. Finally, AI can integrate information from multiple aspects such as medical images, medical records, and genomic analysis to provide doctors with a comprehensive view of patient information. AI will bring us a more convenient and personalized experience.

AI changing the way we work and live in the next decade

In the next decade, AI will probably continue to advance and become more capable. I think AI agents will become more commonly used to help people in their life and careers. It would be useful for AI to do simple repetitive tasks so that humans don’t have to, letting humans focus on the more complex things. Although it is also true that AI may replace some careers. I think if someone is skilled at using AI as a tool in their work, they will have an advantage over someone in the same field that doesn’t know how to use AI. Therefore it will be important to know how to use AI to our advantage as a tool.

Computer History Museum Experience

It seems to me that AI should be more normalized for the shift in our lives over the next decade. Artificial intelligence is still a stage of refinement, although it can already help human beings to a certain extent to reduce a lot of unnecessary time-consuming, but the system as well as the development of I’m sure that the current technology is still not so mature.

I take the object of comparison is the existence of cell phones and computers, they are also the invention of the last century, but only in recent years has it become a household name and integrated into the life of the people to a great extent to improve the life of the people.

BayChi event — Codesigning Augmented Reality tour

The BayChi presentation, Revealing Hidden Stories: Co-Designing the Thamien Ohlone Augmented Reality Tour, sounds like a fascinating exploration into using augmented reality (AR) for storytelling, particularly to honor the history and culture of the Thamien Ohlone people. This approach emphasizes co-design, where members of the Ohlone community actively participate in shaping the experience, ensuring cultural authenticity and relevance. I imagine this would highlight how interaction designers can work collaboratively with communities to bring historical narratives to life, leveraging technology to create meaningful, educational experiences.

Learning from this presentation could greatly impact your IXD practice by showcasing the importance of inclusivity and cultural sensitivity when designing experiences that represent diverse histories. It might inspire new ways to think about user-centered design, not only focusing on functionality but also on how digital interactions can deepen cultural understanding and empathy. Additionally, seeing how AR is applied to create immersive tours could broaden your technical skill set, making you more adaptable to emerging tools and techniques that make interfaces more engaging.