The article presents Lucy A. Suchman’s view that interactions between humans and machines occur in specific contexts, rather than unfolding in a pre-programmed, step-by-step manner as if following a predetermined script. She believes that humans modify their actions based on the current environment and situation. For instance, in the case study of a printer, people do not always follow the set instructions when using the printer but adjust their actions according to the circumstances at hand. Similarly, in life, Suchman refers to “situated actions” as analogous to having a plan to travel somewhere, but upon executing the plan, one finds that the actual conditions differ from the expectations, such as unexpected rain or a destination being closed. These factors require us to adapt our plans based on real-time situations.
